TERMS OF USE
Acceptance
These Terms of Use ("Terms") govern your access to and use of https://errorhacker.site, the ERRORHACKER Telegram bot, and any services offered by ERRORHACKER (collectively, the "Services"). By creating an account, placing an order, or otherwise using the Services, you accept these Terms in full.
You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services. If you're using the Services on behalf of an organisation, you represent that you have authority to bind that organisation.
Authorised use only
All services provided by ERRORHACKER are strictly for authorised, ethical, and educational engagements. You warrant that:
- You own the account, domain, IP, or asset you're asking us to work on — OR you have documented, written permission from the owner
- You will not use our Services for unauthorised access, credential stuffing, doxing, harassment, revenge campaigns, SIM swaps, fraud, or any illegal activity
- You understand that our consultation offering is coaching only — we help you use the target platform's official recovery / appeal flow. We do not log in to your account or bypass any platform's authentication
- You will indemnify ERRORHACKER against any claims arising from your misuse of the Services
Violation of this section results in immediate termination without refund and, where required by law, referral to law enforcement.
Account & wallet
Your account and wallet balance are non-transferable. You are responsible for all activity that occurs under your account. Do not share credentials.
Wallet top-ups are non-refundable once used to fulfil an order. Unused balance may be refunded on request, minus the payment processor fee (typically 2%).
We reserve the right to freeze wallets exhibiting suspicious activity (rapid top-ups, spin farming, chargeback history, multi-accounting) pending review.
Refunds & guarantees
Cyber-Incident Consultation — priced up-front. If we can't provide actionable value in your first session (typically 30–60 minutes), you get a full refund. We never guarantee an outcome from a third-party platform (Instagram, Google, Meta, etc.), but we do guarantee the quality of our coaching.
Digital books — instant download, non-refundable once accessed. If the download link fails, we replace it free of charge.
Memberships — cancel anytime, prorated refund for the unused period.
Custom engagements — milestone-based. 50% up front, 50% on delivery. Full refund if we fail to meet a documented milestone.
Payments
We accept Cashfree (India), manual UPI, crypto (USDT/USDC/BTC), and wallet balance. Prices are shown inclusive of applicable taxes.
Chargebacks initiated without contacting us first result in permanent account termination.
Content ownership
All content on the Services — including the ERRORHACKER logo, code, illustrations, warrior avatars, book manuscripts, blog posts, and video walkthroughs — is owned by ERRORHACKER or its licensors and protected by copyright.
Books purchased grant you a personal, non-transferable licence to read the content. You may not redistribute, publish excerpts, or use book material in commercial training datasets without written permission.
Prohibited conduct
- No scraping of the site beyond ordinary use (our robots.txt is authoritative)
- No reverse-engineering, decompiling, or attempting to access non-public APIs
- No creating multiple accounts to bypass wallet, referral, or spin-wheel limits
- No sharing of premium book content, membership access, or promo codes
- No impersonation of ERRORHACKER operators, moderators, or other users
- No harassment of other users or team members through any channel
Termination
You may close your account at any time from your dashboard. ERRORHACKER may suspend or terminate your account for material breach of these Terms, prolonged inactivity (24 months), or when required by law.
On termination, your data is deleted per our Privacy Policy (see /privacy). Wallet balance is refunded to the original payment method or paid out via UPI, minus processor fees.
Disclaimers
The Services are provided "as is" without warranty of any kind. While we work hard to keep the Services running and secure, we do not guarantee uninterrupted availability, error-free operation, or specific outcomes for engagements beyond what is expressly stated in your order.
To the maximum extent permitted by law, ERRORHACKER's aggregate liability for any claim arising from your use of the Services is limited to the amount you paid us in the 6 months preceding the claim.
Changes
We may update these Terms from time to time. Material changes will be announced by email and via a notice on the Services at least 14 days before taking effect. Continued use after the effective date constitutes acceptance.
Governing law
These Terms are governed by the laws of India. Any dispute arising from these Terms will be resolved by the courts of Bengaluru, India, unless another jurisdiction is required by applicable consumer-protection law.
Contact
Legal enquiries: root@errorhacker.site
